Shipping policy
Order Processing
All orders are processed within 3–5 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with tracking information.
Orders are not shipped on weekends or holidays.
Shipping Times
Shipping times vary depending on product availability and destination.
Estimated delivery times:
-
Canada: 7–14 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes.
Supplier Warehouse Shipping
Some orders ship directly from our supplier warehouses in the United States. Delivery to Canada for these orders typically takes 7–14 business days, depending on customs processing and carrier delays.
No duty fees apply to these orders.
Shipping Costs
Shipping costs are calculated at checkout based on order weight, size, and delivery location.
Promotions such as free shipping may apply to certain orders when available.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update after the shipping confirmation is sent.
Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by:
-
Shipping carriers
-
Customs processing
-
Weather conditions
-
Incorrect shipping addresses provided at checkout
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 5 business days of delivery so we can assist in resolving the issue.
If you want, I can also make you two more policies Shopify stores usually need (takes 30 seconds to add and makes your site look way more legit):
-
Return & Refund Policy
-
Privacy Policy
-
Terms of Service